Privacy Policy

This is the website of Photolab Yves Thomas Inc.

We are a professional photo lab which has been operating in Montreal for almost 40 years. We specialize in very high quality printing and digital images.

Our postal address is:

PhotoLab Yves Thomas Inc.
5142 St-Hubert Street
Montreal (Quebec)
Canada H2J-2Y3
Phone: (514) 278-5111
Toll-free: 1-877-880-5111

Email: info@ytlab.com

We can be reached via e-mail at info@ytlab.com, or you can reach us by telephone at (514) 278-5111.

What information we collect

For each visitor to our Web site, our Web server automatically recognizes only the customer’s domain name (where possible), but not the e-mail address. We collect only the domain name, but not the e-mail address of visitors to our Web page. We also compile aggregate information on what pages consumers access or visit, and we collect information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to fulfill your online purchase (if applicable), for statistical analysis on pages viewed and to improve the contents of our Web site.

With respect to cookies, we use cookies to record session information, such as items that consumers add to their shopping cart and remember the user’s preferred browsing language (English or French).

Credit card information

We do not collect any credit card information on this Web site, nor do we store any such information on our servers. All credit transactions are handled through one of our payment providers, either Paypal or Moneris.

Email communications

We sometimes communicate via email with our existing customers and with other users of our Web site who have subscribed to our mailing list. If you have received an automated email from us and you no longer wish to receive such email in the future, please let us know either by clicking on the “unsubscribe” link at the bottom of the automated email, or by sending us e-mail at info@ytlab.com. Photolab Yves Thomas does not share or sell email lists with any outside party for any marketing purpose.

Telephone and postal communications

If you supply us with your postal address online you will only receive the information for which you provided us your address, such as receiving catalogues or purchasing merchandise. Persons who supply us with their telephone numbers during our checkout process will only receive telephone contact from us with information regarding orders they have placed online, or to resolve problems with an order.

No ad servers or other third parties

With respect to Ad Servers, we do not partner with or have special relationships with any ad server company. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at info@ytlab.com.

You can obtain your data and have it corrected

Upon request, we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them. We also provide site visitors with any contact information (e.g., name, address, phone number) that we maintain about them. Consumers can obtain this information by sending an email to us at info@ytlab.com.

Upon request, we also offer visitors the ability to have inaccuracies corrected in contact information, transaction information. Consumers can have this information corrected by sending us e-mail at the above address.

Contact us for any issues

If you feel that this site is not following its stated information policy, you may contact us at any time at the above addresses or phone number. We will make every reasonable effort to explain our privacy policy, remove your information from any of our databases, or correct incorrect information.